Grievance Contact Information

Last Updated: 02 May 2025 

At Trinity Website Developer, we value your feedback and are committed to resolving any concerns in a prompt, fair, and transparent manner. If you have any complaints, disputes, or issues regarding our services, policies, or website, you may raise a formal grievance as outlined below.

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1. How to File a Grievance

Grievances must be submitted in writing via email or postal mail. Include the following:

  • Your full name and contact information

  • A clear description of the grievance

  • Any relevant documents or proof (screenshots, payment receipts, emails)

  • Date and nature of the incident or issue

2. Contact for Grievances

Grievance Officer
Trinity Website Developer
📍  Tilak Ward, Mungeli, Chhattisgarh 495334, India, 
📧 Email: support@trinitywebsitedeveloper.com
📞 Phone/WhatsApp: (+91) 9981751-333

Office Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

3. Response Timeline

  • We acknowledge all grievance emails within 3 working days.

  • A detailed investigation will be initiated if required.

  • A resolution or response will be provided within 15 working days.

4. Escalation

If you are not satisfied with the initial response, you may request an escalation. In unresolved cases involving legal or contractual disputes, the matter may be referred to an appropriate forum under Indian jurisdiction.

5. Confidentiality

All grievances are handled confidentially. Your information will not be shared except as required by law or with your consent.

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